02.01.2018
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
01.01.2018
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I couldn't recommend your hotel highly enough. After I checked in, the room I was given was still been cleaned, which can happen. As I waited in the reception area, one of your staff came over and had checked me into another room with little or no waiting around. Nice touch. Food was great and staff were very friendly.
29.12.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Highly recommend The Knightsbrook hotel. Beautiful Hotel. Lovely friendly staff. Delicious food served in bar and restaurant. Definitely a 5 star experience.
06.12.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
A pleasure to stay in such a gorgeous hotel. Would definitely return. All staff where so helpful and friendly, especially in the restaurant.
05.12.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Fab stay, from checking in, to the Spa and our dinner & breakfast in Rocco restaurant. Thoroughly enjoyed it and will certainly be back.
Really enjoyed our stay. Will be back.